I
took the hire car back this morning after making a complaint to Enterprise over
the phone. I had already decided to make
a complaint yesterday about the customer service at the Burton office but knew
now that I really had to make one otherwise there would be no way of getting my
£700 excess back. I saw a different
young man in the office who couldn’t have been nicer and was so
apologetic. He called the Assistant
Manager over who was equally as apologetic and ended up giving me 15% off the
hire car we need to hire next week from Leicester. The first young man drove me back to
Willington and it turns out that the chap from yesterday has only been with
Enterprise for a few weeks but that is still no excuse for not telling me about
the hand brake which, reading between the lines, he should have done.
We
moved on down the canal turning into Mercia Marina as Richard wanted to go to
Midland Chandlers. I took Muffin in and
as soon as I wasn’t looking he was trying to take things off the bottom
shelves! I had to check his mouth before
we left!
Fine George's Bridge |
We
then had a couple of locks (we are now back on the wide ones) and then pulled
over for the night at Fine George’s Bridge - I wonder who Fine George
was?? I can’t find anything about him on
the internet except for people asking who he was!
We
have a lovely view from our mooring spot however we are only about 2 miles from
Donnington Park and the drone of motorbikes racing round the track was a bit
testing but fortunately it stopped about 5ish.
View from our mooring spot |
Willington
to Fine George’s Bridge
7.62
miles2 locks
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